“Radically Human: How New Technology Is Transforming Business and Shaping Our Future” by Jim Wilson and Paul Daugherty – A Harvard Business Review Press Book Essentials
“Radically Human” analyses the contemporary trends of switching away from the cold machine-like processes to a more human technology. The cutting edge technologies are mirroring better and better the human processes – from mundane decisions to the way we feel and touch the interactions with the businesses coming towards us. Human behaviors and intelligence are shaping the structure of the new technologies, from industrial or commercial machines to pieces of software interacting with consumers.
Accelerated by the pandemic, the new technologies are now mirroring more and more the human processes. To quote the press release:
“Artificial intelligence is becoming less artificial and more intelligent. Instead of data-hungry approaches to AI, innovators are pursuing data-efficient approaches that enable machines to learn as humans do. Instead of replacing workers with machines, they are unleashing human expertise to create human-centered AI.”
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