how to deal with difficult people

“Getting Along: How to Work with Anyone (Even Difficult People)” by Amy Gallo quickly became a must-have book that should be on the bookshelves of every professional, manager, or individual seeking to improve their interpersonal relationships and collaboration skills. With its practical insights, actionable advice, and relatable anecdotes, Gallo’s book is a guide that goes beyond merely working with difficult people; it offers a comprehensive roadmap to building harmonious relationships with all colleagues.

Gallo’s approach to the topic is refreshing. She acknowledges that, in our professional lives, we often encounter challenging personalities or conflicting working styles. However, instead of merely focusing on coping mechanisms, she empowers readers with a proactive toolkit for improving relationships with even the most challenging coworkers. Her book is divided into several key sections, each addressing a specific aspect of interpersonal dynamics, and each filled with practical wisdom.

One of the most remarkable aspects of “Getting Along” is Amy Gallo’s emphasis on self-awareness. She asserts that understanding ourselves is the first step towards understanding others. This self-awareness allows us to recognize our own triggers, biases, and communication style, which, in turn, helps us adapt and connect with others effectively. Gallo provides actionable exercises and prompts throughout the book to guide readers in this self-discovery journey.Read More »“Getting Along: How to Work with Anyone (Even Difficult People)” by Amy Gallo – A Harvard Business Review Press Book Essentials